Blogging Translator

ITI Conference mini round-up

ITI’s 25th anniversary conference was held in Birmingham on 7-8 May, and the theme was ’Expanding our horizons’.
On a personal level, a great thing about the event was the huge Twitter buzz surrounding the event. This hadn’t happened on quite the same scale before, and it was particularly nice to see after my social media

Switching my main computer from PC to Mac

Image courtesy of All Systems Go Computer Consulting
Last month I realised that my 3-year old desktop computer needed a serious upgrade; although it had 4 GB of RAM multitasking was becoming gradually slower and the processor was not quite up to scratch. Not only that, my PC was enormous, taking up about one third

Joining the ITI as a Qualified Member (MITI) – how was it for me?

Céline Graciet’s post over at her blog, Naked Translations, got me thinking about my own experience of applying to be a Qualified Member (MITI) of the ITI, which fortunately was not as bewildering as Céline’s experience sounds.
By the time I applied for MITI membership, I’d already been a member of ITI for some time, having

Brand evangelism

Let me share with you three quotes I’ve read in the last week about customer service:
‘Making customer service key to your organisation will keep your employees motivated and your customers happy.’

‘A successful business must never lose its focus on its customers and its standards.’
‘Rather than viewing customer service as a cost centre, it is

Tranfree resurrected

When I logged in to Twitter this morning I was excited to see the news (courtesy of @NTceline) that after 7 years of relative silence, Alex Eames has resurrected his ‘tranfree’ ezine. Yesterday’s post, on his blog, ‘How to kill your translation business‘ is particularly worth a read – excellent advice which really hits home.