business

Giving good customer service

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Giving good customer service

I recently had a bad experience with an online grocery delivery service provided by one of the UK’s major supermarkets. You may wonder why on earth a freelance translator is choosing to blog about supermarket shopping, but stay with me, my blog has not been hijacked by a consumer rights blogger.
The relevance of this bad

Crackberries – is that the device or the user?

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Crackberries – is that the device or the user?

I’ve had a Blackberry for about 6 months now and it has changed my life. No joke. It has changed my life, but in ways that have been surprising. The amazing ease of viewing emails which appear instantaneously on its screen like text messages is notoriously mesmerizing and hard to ignore, but has allowed me

Tackling two jobs

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Tackling two jobs

Since leaving my office job two months ago my working life has seen many changes. Far from being the ‘easy life’ working from home, I’ve found myself busier, more stressed, and more productive than ever before. In the early stages of freelancing there’s a lot for me to learn, and what a steep learning curve

Fairtrade fortnight

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Fairtrade fortnight

Even in my modest little home office I try to make my own, small, positive contribution to the world by operating an ethical business policy. The website for the current Fairtrade Fortnight offers suggestions on how to make your workplace a little more ‘fair’ in this respect, and so I felt inspired to outline

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