Joining the ITI as a Qualified Member (MITI) – how was it for me?

Céline Graciet’s post over at her blog, Naked Translations, got me thinking about my own experience of applying to be a Qualified Member (MITI) of the ITI, which fortunately was not as bewildering as Céline’s experience sounds. By the time I applied for MITI membership, I’d already been a member of ITI for some time, [&hellip

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Brand evangelism

Let me share with you three quotes I’ve read in the last week about customer service: ‘Making customer service key to your organisation will keep your employees motivated and your customers happy.’ ‘A successful business must never lose its focus on its customers and its standards.’ ‘Rather than viewing customer service as a cost centre, [&hellip

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My ITI wish list

матраци Image courtesy of Wired magazine The Institute of Translation and Interpreting will hold its General Meeting this Saturday (13 November). I urge all ITI members to attend if they can, or to vote by proxy if they haven’t already done so*. There are a number of important motions to be voted on, and I’m [&hellip

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Where do all the translators go?

Last Saturday I attended the CIOL Centenary Members’ Day in London. This was my first CIOL Members’ Day, despite having been a member for about 7 years. There were lots of great speakers, but the two talks that attracted me most were Professor David Crystal HonFCIL on ‘Languages: Past, Present and Future’ and Michael Benis [&hellip

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Autumn CPD diary dates

It’s still only July and like many of you, by this stage of the year the extent of my forward planning goes about as far as fantasising about my much-needed summer holiday next week. Life post-holiday is quite low down on my priority list right now, but there have been a couple of events which [&hellip

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