Translation, Linguistics and Freelancing in the 21st Century
Let me share with you three quotes I’ve read in the last week about customer service:
‘Making customer service key to your organisation will keep your employees motivated and your customers happy.’
‘A successful business must never lose its focus on its customers and its standards.’
‘Rather than viewing customer service as a cost centre, it is
When I logged in to Twitter this morning I was excited to see the news (courtesy of @NTceline) that after 7 years of relative silence, Alex Eames has resurrected his ‘tranfree’ ezine. Yesterday’s post, on his blog, ‘How to kill your translation business‘ is particularly worth a read – excellent advice which really hits home.
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